What would be considered non-insured work?
Any construction project unrelated to your loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.
Will I have to be home all the time during the restoration process?
No, we will do our best to make sure you may go about your daily routine without having to worry about having to be at home all the time during the restoration process. For site access, you can provide a key to your ServiceMaster Restore Project Manager or opt to install a private-code lock box on the property.
Is There a Difference Between Mold and Mildew?
With water damage claims on the rise, we hear a lot of talk these days about the dangers of mold. Within 24 to 48 hours of water damage, mildew and mold can start growing on wood products, tiles, drywall, carpets, fabrics an