FAQs
More FAQs- What types of surfaces and areas do you disinfect?
- Do my belongings need to be moved away from the premises?
- What would be considered non-insured work?
At ServiceMaster Restore, we understand that contaminants and pathogens can be present on a wide range of surfaces and areas in your home. That's why we are equipped and trained to disinfect all types of surfaces, including but not limited to countertops, floors, walls, furniture, and appliances. We also cover a variety of areas such as bedrooms, bathrooms, kitchens, living rooms, and even outdoor spaces. Our goal is to effectively eliminate any potential hazards from your home and ensure a safe and healthy environment for you and your family. So, no matter where the contamination may be hiding, our team will efficiently isolate and disinfect the area to prevent any further spread. Trust us to handle all your disinfection needs with expert industry knowledge and specialized equipment.
Depending on the scope of work, your belongings and contents of your home may remain on location. In this case, we will take appropriate measures to securely cover and protect contents. Any construction related dust or dirt that occurs as a result of the work, would be addressed in the post-construction cleaning. For large restoration jobs, it is advisable to move all affected contents to a secure, climate-controlled facility in order to protect them and make room for construction. Be assured that our technicians are fully trained and will treat your possessions with the utmost care. Our Automated Inventory Control System tracks the status of your belongings from move out to move back. We will work with you and your Insurance Claims Representative to manage this process efficiently.
Any construction project unrelated to your loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.